To cope up with the competitive and highly regulated banking sector, every bank is trying to put their focus on satisfying its customers. As a result consumers’ need is required to be found out. This research focuses on the issues…

The study is aimed at establishing suitable correlations amongst the variables of Emotional Labor. The study is fundamental and was conducted as a prelude to a major research work by considering a sample of 50 employees working in the services…

This paper empirically examines the extent to which service quality affects customer satisfaction and behaviour intention in mobile telecommunication industry. The study involved a cross-sectional survey of 1000 respondents using structured questionnaire personally administered. A usable 937 questionnaire were retrieved…

The article focuses on the internationalization process of the educational consultancy firms based in Bangladesh, and on the strategies and methods they use. The major aim of this research was to gain a better understanding of the process by comparing…

The research was conducted with an aim to identify variables which influence the turnover intentions of the employees in organizations. For this purpose Pakistan International Airlines was taken as a case. The review of secondary data allowed the researcher to…

The rural potential is still underestimated by the marketer. The lifestyle is changing along with the flow of money from the different sources. A rapid growth is seen in the literacy level of the rural people but still the use…

Purpose: The purpose of writing this paper is to give an integrated framework in the form of a model for better understanding of the elements of performance feedback which are reinforcing. Design/Methodology: A synthesis of existing literature on performance feedback…

This study discusses the family characteristics and marital status of women entrepreneurs and suggests policy options to improve performance of women operated SSES in Kenya. It also examines the family responsibilities of the women entrepreneurs to determine if there is…

This study is to explore how socialization tactics and proactive behavior affect proximal and distal adjustment outcomes of Chinese career starters jointly after organizational entry. Using a three-wave longitudinal survey data of college graduates working for various enterprises in China,…

Income tax from self-employed is very important for governments but compliance among self-employed leaves much to be desired. This study used hypothetical questionnaire to a sample of 380 self-employed in the Accra Metropolis. Appling simple regression analysis and Analysis of…