| Título: | Emotional Labor – An Empirical Analysis of the Correlations of Its Variables |
| Autores: |
Mahato, Madhuri Kumar, Pranab |
| Fecha: | 2012-06-08 |
| Publicador: | European Journal of Business and Management |
| Fuente: |
 |
| Tipo: |
info:eu-repo/semantics/article Peer-reviewed Article info:eu-repo/semantics/publishedVersion |
| Tema: | No aplica |
| Descripción: | The study is aimed at establishing suitable correlations amongst the variables of Emotional Labor. The study is fundamental and was conducted as a prelude to a major research work by considering a sample of 50 employees working in the services sector. The study reveals that there exists a positive and a strong correlation between the variables of Carry Home – Anger& Excitement; Emotional Variety – Emotional Suppression and Emotional Privacy – Positive Emotions. These variables act as the sub-variables of the major variable “Emotional Labor” and have the ability to create a greater impact on the psychological processes experienced by the employees in their respective workplaces. Keywords: Emotional Labor, Emotional Variety, Emotional Suppression, Emotional Privacy |
| Idioma: | Inglés |
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