Se presentan los aspectos relacionados con la gestión del Servicio al cliente de un establecimiento comercial. Se dedica especial atención al modelo de deficiencias y a revisar multitud de opciones que tienen los establecimientos para ofrecer un buen servicio a…

This article reviews the most significant milestones
in CAD methodologies for intelligent EM-based modeling and
design optimization using artificial neural networks and space
mapping. We consider knowledge-based and automatic neural
network model generation based on advanced data sampling
algorithms. Computationally…

Este artículo presenta el diseño inicial del "Multilingual Central Repository". La primera versión del MCR integra, siguiendo en el marco de EuroWordNet, cinco wordnets locales (incluyendo tres versiones del WordNet de Princeton), la Top Ontology the EuroWordNet, los dominios de…

This article provides an overview of initial discussions emerging from the Creative Methods Network, an informal organisation concerned with the use of the creative arts in research, teaching and practice in health and social care. Key issues are presented and…

The aim of this paper is to offer a functionally-motivated text typology framework which can serve as a basis for the description, comparison and classification of a wide variety of texts for generation purposes. For this task, we have adopted…

MACSimJX provides the means for advanced modelling and development of multiagent driven control systems. This is achieved by drawing together two modelling tools used extensively in their respective communities. These are Simulink, a tool used for control systems development and…

Les tendances de la participation à la formation des adultes au Canada n’ont pas évolué depuis des décennies, malgré les nouvelles influences économiques qui ont stimulé l’augmentation et la diversification permanente de la formation des employés et malgré les initiatives…

Purpose – The idea that knowledge management can be a potential source of competitive advantage has gained strength in the last few years. However, a number of business actions are needed to generate an appropriate environment and infrastructure for knowledge…

The construction of expert problem-solving systems requires the development of techniques for using modular representations of knowledge without encountering combinatorial explosions in the solution effort. This report describes an approach to dealing with this problem based on making some knowledge…

With the advancement of technology, we are able to collect, store, and transmit an ever-increasing volume of data. However, our ability to extract useful patterns from this massive amount of data is still lagging behind. Machine learning and signal processing…