We propose a framework for studying the effect of KDD on CRM in the Egyptian banking sector. We believe that the KDD process and applications may perform a significant role in Egyptian banks to improve CRM, in particular for customer…

The use of new technologies does not mean that the applied education model is modern. New technologies can be used in a way that follows the traditional education model, with all its deficiencies. The collaborative education model involves students in…

El conocimiento de los procesos que condujeron a una determinada realidad académica constituye un basamento indispensable para la elaboración de medidas tendientes a su mejora futura. En tal sentido aquí se estudian los procesos que conforman el camino que han…

Teniendo como marco de trabajo la cátedra de “Trabajo Profesional” de la Facultad de Ingeniería de la Universidad de Buenos Aires, se presenta una experiencia de desarrollo, en la que se trató de respetar el conocimiento teórico, el modelo así…

Effective document retrieval using domain knowledge and semantics is one of the major challenges in Information Retrieval. Over the last years, there has been a growing interest in ontologies as an artifact for human knowledge representation and a critical component…

In the last few years, several studies have emphasized the use of ontologies as an alternative to organization of the information.
The notion of ontology has become popular in fields such as intelligent information integration, information retrieval on the Internet,…

Frequently we become amazed with the increasing number of problems to be solved that fiourish while facing daily activities. Often, related to these problems we llave also an incredible amount oí data. Since we cannot allways afford time and resources…

This work describes the ontology construction process for the development of an Intelligent System for the Organization and Retrieval of Knowledge in Biodiversity – SISBIO. The system aims at the production of strategic information for the biofuel chain Two main…

Information Retrieval Systems normally deal with keywordbased technologies. Although those systems reach satisfactory results, they aren’t able to answer more complex queries done by users, especially those directly in natural language. To do that, there are the KnowledgeBased Systems, which…

A fuzzy controller is usually designed by formulating the knowledge of a human expert into a set of linguistic variables and fuzzy rules. As it is well known, the use of prior knowledge can dramatically improve the performance and quality…