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Se presentan los aspectos relacionados con la gestión del Servicio al cliente de un establecimiento comercial. Se dedica especial atención al modelo de deficiencias y a revisar multitud de opciones que tienen los establecimientos para ofrecer un buen servicio a…

This proposal is a scientific research, technical, socio-economic, that part of the knowledge of the territory, their actors, their weaknesses and their strengths, pretending to make from the analysis of developmental processes linked with economic activities primarily, the management of…

El artículo forma parte de una conferencia dictada por el autor, en la que esboza una experiencia de desarrollo institucional de la Universidad de los Andes, a partir de la creación de un Seminario cuya mirada ofrece variados significados y…

The purpose of this paper is to determine the degree of implementation of the knowledge management process in two selected groups of companies of the states of Carabobo (Venezuela) and Tamaulipas (Mexico). A non-experimental research was made, with a transactional…

          Simus, Jason Boaz, Disturbing Nature's Beauty: Environmental Aesthetics in a New Ecological Paradigm. Doctor of Philosophy (Philosophy), August 2009, 132 pp., 223 references, 153 titles.          An ecological paradigm shift from the ";;balance of nature";; to the ";;flux…

          Simus, Jason Boaz, Disturbing Nature's Beauty: Environmental Aesthetics in a New Ecological Paradigm. Doctor of Philosophy (Philosophy), August 2009, 132 pp., 223 references, 153 titles.          An ecological paradigm shift from the ";;balance of nature";; to the ";;flux…

The internationalisation process in a company embodies a series of projects that are performed in different geographical regions. In some cases, especially in SMEs, companies are not capable of predicting the risks that will be faced during the process and…

Fuentes' radical behavioral concept of a generalized, discriminated contingency that stresses the copresent nature of behavior as a phenomenal and operative process of achievement, is broken down into the categories of knowledge and effect, which are basic characteristics of behavior…

Partiendo del concepto radicalmente conductista de Fuentes de contingencia discriminada-generalizada, que recoge el carácter co-presente de la conducta en cuanto que proceso fenoménico-operatorio de logro, se procede a desglosarlo en el conocimiento y el afecto, que son las características básicas…