La interrelación entre el entorno, la estrategia y la estructura se constituye como un tema fundamental en el estudio de las organizaciones que ha sido abordado bajo diferentes vertientes desde hace ya algunas décadas, sin que ello suponga un agotamiento…

Most current web engineering approaches don’t have clear criteria for personalization, nor a clear strategy that designers can use to classify users and formulate a personalization strategy for the web site at design time. In this paper, we present a…

The diffusion and the use of the Information and the Communication Technologies (ITC) are generating changes in all the levels of the economy (knowledge access, organization of the work, organization of the government or public services, among others). The ITC…

Se presentan los aspectos relacionados con la gestión del Servicio al cliente de un establecimiento comercial. Se dedica especial atención al modelo de deficiencias y a revisar multitud de opciones que tienen los establecimientos para ofrecer un buen servicio a…

This tutorial is to help you to get a better knowledge about the digital archive of the newspaper La Vanguardia.

The 2nd International Workshop on Business intelligence and the WEB (BEWEB) was co-located with the EDBT/ICDT 2011 Joint Conference in Uppsala (Sweden) on March 25, 2011. BEWEB intends to be an international forum for researchers and practitioners to exchange ideas…

The analysis of changes in land cover and land use over time as sources of information and geographical diagnosis at a regional scale, is primary to improving knowledge of land cover and land use modelling in Mediterranean environments. The study…

There is no enough evidence about the effects of the new information and communication technologies (ICT) in Spain and how these ICT cause differences between regions. So, the aim of this work is to analyze the regional disparities relative to…

MACSimJX provides the means for advanced modelling and development of multiagent driven control systems. This is achieved by drawing together two modelling tools used extensively in their respective communities. These are Simulink, a tool used for control systems development and…

Las teorías feministas se caracterizan por un desarrollo y ampliación constantes para abarcar distintos ámbitos y diferentes tipos de mujeres, demostrando así su capacidad para renovarse y para cuestionar, una y otra vez, sus propios presupuestos epistemológicos. Lejos de ser…