Se presentan los aspectos relacionados con la gestión del Servicio al cliente de un establecimiento comercial. Se dedica especial atención al modelo de deficiencias y a revisar multitud de opciones que tienen los establecimientos para ofrecer un buen servicio a…

El artículo forma parte de una conferencia dictada por el autor, en la que esboza una experiencia de desarrollo institucional de la Universidad de los Andes, a partir de la creación de un Seminario cuya mirada ofrece variados significados y…

by Michael W. Frauens., Thesis (S.M.)--Massachusetts Institute of Technology, System Design & Management Program, February 2000., "January 2000.", Includes bibliographical references (p. 73-77).

This thesis studies the notion of knowledge in business firms, and in particular the concept of knowledge mobilization, understood as the mechanisms used by organizations to apply, transfer and retain knowledge about cause and effect relationships. As a theoretical framework,…

El conocimiento de la estrategias de producción de una raza, es decir, de las componentes de su producción final y de sus pesos relativos, contribuye a la búsqueda de biotipos adaptados a diferentes sistemas productivos. Con el propósito de definir…

Sixty teachers from the Ottawa-Carleton region of Canada were surveyed to measure their knowledge of child maltreatment risk indicators, knowledge of reporting procedures, and the frequency of reporting sexual abuse, physical abuse, and neglect. Correlations did not support the hypothesis…

This article reviews the most significant milestones
in CAD methodologies for intelligent EM-based modeling and
design optimization using artificial neural networks and space
mapping. We consider knowledge-based and automatic neural
network model generation based on advanced data sampling
algorithms. Computationally…

L’image qu’a la population du phénomène des gangs est fortement influencée par les médias. Les informations véhiculées par les journaux et par les canaux de nouvelles mettent généralement l’emphase sur les stéréotypes associés aux gangs et aux comportements de ces…

This article provides an overview of initial discussions emerging from the Creative Methods Network, an informal organisation concerned with the use of the creative arts in research, teaching and practice in health and social care. Key issues are presented and…

Knowledge is the key to growth and development. Unfortunately, the knowledge gap which exists between industrialized countries and developing ones is large. As information technologies play an essential role in the movement of knowledge and information, they hold promise for…