| Título: | Public services and performance management: the High Performance Working Inventory |
| Autores: |
Armitage, Andrew M.D. Keeble-Allen, Diane |
| Fecha: |
2011-08-10 2011-08-10 2009 |
| Publicador: | Anglia Ruskin University |
| Fuente: |
 |
| Tipo: | Article |
| Tema: |
bundles of practice performance measures strategy high performance working |
| Descripción: | The advent of performance metrics over the past two decades has heralded a cultural shift in the way public service bodies and institutions have been managed. As a result, all public service provision is now subjected to government led performance indicators, standards of service delivery and practice. At the heart of such mechanisms, aspirations towards excellence within the provision of services sit with strategic leadership and people centered issues. High Performance Working (HPW) is an approach that enshrines the need for organisations to embrace an adaptive strategy in the selection and application of different organisational variables and the people resources they employ; aspirations public sector institutions have had to meet in the face of central government calls for efficiency gains and accountability. The “bundles of practice” that public service organisations choose potentially determine whether they meet the needs of their mission, vision and values in their quest for public accountability. This paper will therefore discuss the issue of performance management and measurement in the public sector. It will then present the HPW Inventory that can be used to assist public sector organisations assess their current performance against core HPW “bundles of practice”. |
| Idioma: | Inglés |
1 Long term patterns of sleeping site use in wild saddleback (Saguinus fuscicollis) and mustached tamarins (S. mystax): Effects of foraging, thermoregulation, predation, and resource defense constraints por Smith, Andrew C.,Knogge, Christoph,Huck, Maren,Lottker, Petra,Buchanan-Smith, Hannah M.,Heymann, Eckhard W. | 6 Crowding under scotopic conditions por Simunovic, Matthew P.,Calver, Richard I. |
2 Factors affecting group spread within wild mixed-species troops of saddleback and mustached tamarins por Smith, Andrew C.,Buchanan-Smith, Hannah M.,Surridge, Alison K.,Mundy, Nicholas I. | 7 Development of a harmonised method for the profiling of amphetamines: I. Synthesis of standards and compilation of analytical data por Aalberg, Laura,Andersson, Kjell,Bertler, Christina,Borén, Hans,Cole, Michael D.,Dahlén, Johan,Finnon, Yvonne,Huizer, Henk,Jalava, Kaisa,Kaa, Elisabet,Lock, Eric,Lopes, Alvaro,Poortman-van der Meer, Anneke,Sippola, Erkki |
3 Factors affecting vigilance within wild mixed-species troops of saddleback (Saguinus fuscicollis) and moustached tamarins (S. mystax) por Smith, Andrew C.,Kelez, Shaleyla,Buchanan-Smith, Hannah M. | 8 Development of a harmonised method for the profiling of amphetamines: II. Stability of impurities in organic solvents por Aalberg, Laura,Andersson, Kjell,Bertler, Christina,Cole, Michael D.,Finnon, Yvonne,Huizer, Henk,Jalava, Kaisa,Kaa, Elisabet,Lock, Eric,Lopes, Alvaro,Poortman-van der Meer, Anneke,Sippola, Erkki,Dahlén, Johan |
4 Peripheral refraction for distance and near vision in emmetropes and myopes por Calver, Richard I.,Radhakrishnan, Hema,Osuobeni, Ebi P.,O'Leary, Daniel J. | 9 Development of a harmonised method for the profiling of amphetamines: III. Development of the gas chromatographic method por Andersson, Kjell,Jalava, Kaisa,Lock, Eric,Finnon, Yvonne,Huizer, Henk,Kaa, Elisabet,Lopes, Alvaro,Poortman-van der Meer, Anneke,Cole, Michael D.,Dahlén, Johan,Sippola, Erkki |
5 Effect of positive and negative defocus on contrast sensitivity in myopes and non-myopes por Radhakrishnan, Hema,Pardhan, Shahina,Calver, Richard I.,O'Leary, Daniel J. | 10 Development of a harmonised method for the profiling of amphetamines: IV. Optimisation of sample preparation por Andersson, Kjell,Jalava, Kaisa,Lock, Eric,Huizer, Henk,Kaa, Elisabet,Lopes, Alvaro,Poortman-van der Meer, Anneke,Cole, Michael D.,Dahlén, Johan,Sippola, Erkki |