Nowadays, using electronic search engines has replaced visiting libraries for information allowing in-print, out of print and orphan works to be conjured up from cyberspace for ready perusal. Such “allowed” borrowing of content on the internet has created a whole…

Learning organizations rely on collaborative information and understanding to support and sustain professional growth and development. A collaborative self-assessment instrument can provide clear articulation and characterization of the level of adoption of innovation such as the use of instructional technologies.…

The number and scope of faculty and institutions involved in academic entrepreneurship continues to expand, and this has signifi cant implications for universities, involving potentially wonderful opportunities but also dire risks. This paper looks beyond academic capitalism, a theory that…

The recent controversies surrounding Amazon’s removal of George Orwell’s ‘1984’ from Kindle readers , the BBC’s proposal to encrypt Freeview High Definition (HD) content and Microsoft’s permanent ban on Xbox Live users who have modified or ‘chipped’ their consoles have…

E-education plays an important role in improving access to knowledge for the present and the next generation society. New and emerging technologies give the possibility to educators to reach individuals and communities in numbers and in manners that were in…

A Review of:
Sisselman, P. (2009). Exploiting the social style of patrons to improve their satisfaction with the reference interview. Library Review, 58, 123-133.

Objective – To determine if a patron’s social style affects how satisfied the patron…