Knowledge-intensive processes are widely used to recover from errors, handle exceptional cases and complaints, and to improve or adapt a process itself. In this context, evolved Business-Process Reengineering (BPR) techniques are changing to give some answers to this reality. In…

La Quebrada de Humahuaca representó una importante vía de poblamiento que mantuvo en el tiempo niveles variables de interacción con otras subáreas del Noroeste Argentino y de regiones vecinas. Constituye, entonces un problema relevante el conocimiento de la estructura de…

The success of personal information agents depends on their capacity to both identify relevant information for users and proactively recommend context-relevant information. In this paper, we propose an approach to enable proactive context-aware recommendation based on the knowledge of both…