Título: Identifying cognitive aspects to improve business process reengineering
Autores: Martín, Adriana
Cechich, Alejandra
Fecha: 2012-10-12
2004
Publicador: Unversidad Nacional de La Plata
Fuente:

Tipo: Objeto de conferencia
Objeto de conferencia
Tema: Business Process Reengineering
Knowledge-Intensive Processes
Cognitive Science
SOFTWARE ENGINEERING
Ciencias Informáticas
base de datos
Descripción: Knowledge-intensive processes are widely used to recover from errors, handle exceptional cases and complaints, and to improve or adapt a process itself. In this context, evolved Business-Process Reengineering (BPR) techniques are changing to give some answers to this reality. In this paper, we identify some cognitive aspects used by traditional and recent reengineering models. We provide a framework highlighting how cognitive aspects might improve reengineering through knowledge and perception modelling.
Eje: I - Workshop de Ingeniería de Software y Base de Datos
Idioma: Inglés