Knowledge-intensive processes are widely used to recover from errors, handle exceptional cases and complaints, and to improve or adapt a process itself. In this context, evolved Business-Process Reengineering (BPR) techniques are changing to give some answers to this reality. In…

When stakeholders are geographically distributed communication presents new challenges for software engineering community. In order to improve communication between stakeholders, we have previously proposed to apply learning style models to characterise the way people interact. In this work we enhance…

In omplete information is a problem in many aspe ts of a tual environments. Further- more, in many s enarios the knowledge is not represented in a risp way. It is ommon to nd fuzzy on epts or problems with…

Semantic Web is an extension of the current web in which data contained in the web documents are machine-understandable.
On the other hand, Web Services provide a new model of the web in which sites exchange dynamic information on demand.

The great advance of the communications and the importance gained by the mobile systems have increased the development of WAP (Wireless Application Protocol) applications, nevertheless at the present time do not exist methodologies specifically designed for the WAP applications development…