Geographic knowledge discovery (GKD) is the process of extracting information and knowledge from massive georeferenced databases. Usually the process is accomplished by two different systems, the Geographic Information Systems (GIS) and the data mining engines. However, the development of those…

The application of the multilingual knowledge encoded in Wikipedia to an open–domain Cross–Lingual Question Answering system
based on the Inter Lingual Index (ILI) module of EuroWordNet is proposed and evaluated. This strategy overcomes the problems due to
ILI’s low coverage…

In big companies, managerial activities and organizational boundaries will over time hide most unevenly developed skill and knowledge distribution patterns; studying the organizations with the means of modern applied physics is thus quite difficult. People are forced to communicate along…

Purpose – The idea that knowledge management can be a potential source of competitive advantage has gained strength in the last few years. However, a number of business actions are needed to generate an appropriate environment and infrastructure for knowledge…

Se presentan los aspectos relacionados con la gestión del Servicio al cliente de un establecimiento comercial. Se dedica especial atención al modelo de deficiencias y a revisar multitud de opciones que tienen los establecimientos para ofrecer un buen servicio a…

The specific knowledge that can be found in web sites provides a source of information which should be used by language teachers and content teachers to teach students both subject matter and language at the same time. In this paper,…

Purpose – Information and communication technologies have became pervasive in people’s lives and in this changing world education cannot remain anchored in old-fashioned models which ignore the evolution through which society is going. This paper seeks to present the gamble…

En este artículo se presenta WRPA, un sistema para la Adquisición de Paráfrasis de Relaciones de la Wikipedia. Aprovechando la estructura de la Wikipedia, WRPA extrae patrones de paráfrasis que expresan una determinada relación entre dos entidades. La novedad de…

Purpose – Faced with increasing environmental problems, traditional methods for transmitting information regarding corporate environmental actions are insufficient. Accordingly, the purpose of this paper is to suggest the environmental capital report, the knowledge map and the balanced scorecard as alternative…

This paper proposes a new manufacturing paradigm, we call Cloud Agile Manufacturing, and whose principal objective is to offer industrial production systems as a service. Thus users can access any functionality available in the cloud of manufacturing (process design, production,…