We propose a framework for studying the effect of KDD on CRM in the Egyptian banking sector. We believe that the KDD process and applications may perform a significant role in Egyptian banks to improve CRM, in particular for customer…

Objeto: El mentoring es una práctica para favorecer el desarrollo de los recursos humanos cada día más utilizada por las empresas. Sin embargo, la investigación sobre el tema presenta aún numerosos aspectos que no se han abordado lo suficiente. El objetivo…

Purpose: To analyze from an organizational perspective the main critical success factors in the National Transplant System.Design/methodology: Deep interviews with different managerial positions at the system, the National Transplant Organization, coordination units at hospitals and local coordination authorities.Findings: Description of the National…

Objeto: Utilización de nuevas estrategias para el reposicionamiento del Aceite de Oliva a través de los activos intangibles.Diseño/metodología/enfoque: Aplicación del marco teórico de la intangibilidad al Aceite de Oliva y conceptualización de los activos intangibles y desarrollo de un estudio…

The study of Chinese multinationals (MNEs) is becoming one of the most promising research topics in the international business literature. After outlining the distinctive characteristics of the internationalization process of Chinese MNEs, this chapter analyzes the influence of various host…

This research presents the explanatory model of the process of reconstruction of the ʺsocial problemʺ of Intimate Partner Violence (I.P.V) in Spain during last five years, with special attention to the role of media in this process. Using a content…

The knowledge imperfections should be considered when modeling complex problems. A solution is to develop a model that reduces the complexity and another option is to represent the imperfections: uncertainty, vagueness and incompleteness in the knowledge base. This paper proposes…

In the information age, knowledge leads to profits, power and success. As an ancestor of data mining, machine learning has concerned itself with discovery of new knowledge on its own. This paper presents experiment results produced by genetic algorithms in…

This work presents the main theories and models formulated with the purpose of offering a global overview on the acquisition of knowledge and skills involved in the initial development of expert competence. Setting from this background, we developed an empirical…

La obtención de conocimiento a partir de la información existente es un proceso no trivial que consiste en identificar patrones válidos, novedosos, potencialmente útiles y comprensibles a partir de los datos disponibles. La Minería de Datos es el área de…