We propose a framework for studying the effect of KDD on CRM in the Egyptian banking sector. We believe that the KDD process and applications may perform a significant role in Egyptian banks to improve CRM, in particular for customer…

When certain enterprise domain needs to make an unusual decision, it will probably require new kind of information. If the interaction model among domains cannot be defined because the decision scenarios are unpredictable, the system itself must search the required…

The proposal of this research line is the search for alternatives to the resolution of complex problems where human knowledge should be apprehended in a general fashion. In particular, the activities developed so far can be included in the area…

Knowledge acquisition for systems based on knowledge can be called knowledge engineering, according to Feigenbaum (1980) who used the term to describe the reduction of a wide context of knowledge for a set of facts and rules. The term Knowledge…

The appearance and continuous growth of virtual communities on the web imposes the challenge of coping with the large amount of information and knowledge these communities produce. The Semantic Web with its set of standards and technologies provides the basic…

This paper presents a proposal for an architecture that integrates knowledge discovery systems (automatic acquisition) and knowledge based systems (experts systems). This work formulates considerations over the viability of the implementation of this architecture according to the advance of the…

In the last few years, several studies have emphasized the use of ontologies as an alternative to organization of the information.
The notion of ontology has become popular in fields such as intelligent information integration, information retrieval on the Internet,…

Since huge amounts of spatial data can be easily collected from various applications, ranging from remote sensing technology to geographical information system, the extraction and comprehension of spatial knowledge is a more and more important task. Many excellent studies on…

A re-design process implies dealing with complex interactions between stakeholders, especially if we are talking about a personalization re-engineered process, which can be applied to an existing web application. In this context, knowledge becomes a main factor of influence, but…

Current reasoning systems attempt to model an agent's knowledge and interaction with its environment in a symbolic manner. This environment, its world is generally dynamic and changing due to natural evolution or the actions of other agents that are a…