A re-design process implies dealing with complex interactions between stakeholders, especially if we are talking about a personalization re-engineered process, which can be applied to an existing web application. In this context, knowledge becomes a main factor of influence, but…

This work extends the semantics and implementation of fuzzy prolog presented in [VGM02] in order to include Default Knowledge capability. The new semantic allows non-uniform default assumptions and has Closed World Assumption (CWA) and Open World Assumption (OWA) as particular…

Lawyers often need to look for previous similar legal cases when analysing new ones.
The more previous cases, the more time is spent. Classical search engines execute termbased retrieval, which may miss relevant documents as well as fetch several irrelevant…

This work describes a multi agent system designed to support the management of tacit knowledge that belongs to people of an organization. This is a distributed knowledge management system based on the use of mobile agents, which receive the user's…

Knowledge-intensive processes are widely used to recover from errors, handle exceptional cases and complaints, and to improve or adapt a process itself. In this context, evolved Business-Process Reengineering (BPR) techniques are changing to give some answers to this reality. In…

Evolutionary algorithms (EAs) are merely blind search algorithms, which only make use of the relative fitness of solutions, but completely ignore the nature of the problem. Their performance can be improved by using new multirecombinative approaches, which provide a good…

Mémoire numérisé par la Division de la gestion de documents et des archives de l'Université de Montréal, Pour respecter les droits d'auteur, la version électronique de cette thèse ou ce mémoire a été dépouillée, le cas échéant, de ses documents…

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In omplete information is a problem in many aspe ts of a tual environments. Further- more, in many s enarios the knowledge is not represented in a risp way. It is ommon to nd fuzzy on epts or problems with…

Nowadays information circulates quickly in a human organization, what generates an internal difficulty in preserving inside the organization essential information to support decision-making. Decision Support Systems (DSS) aiding organizational decision-making, had, up to now, rigid inferences machines restricted to the…