The term 24-Hour Knowledge Factory connotes a globally distributed work environment in which members of the global team work on a project around the clock; each member of the team works the normal workday hours that pertain to his or…

Drawing on an empirical study on automakers? management of supplier
involvement in product development in Japan, this paper shows that when the design of
a component is outsourced to a supplier, how much and what automakers know about
the component…

Las empresas en la actualidad buscan utilizar un enfoque de mejores prácticas para ofrecer a los usuarios una mayor calidad en la Gestión de Servicios de Tecnología Informática (TI) teniendo como resultados clientes y/o usuarios satisfechos. Un servicio de TI…