Nowadays information circulates quickly in a human organization, what generates an internal difficulty in preserving inside the organization essential information to support decision-making. Decision Support Systems (DSS) aiding organizational decision-making, had, up to now, rigid inferences machines restricted to the…

We propose a framework for studying the effect of KDD on CRM in the Egyptian banking sector. We believe that the KDD process and applications may perform a significant role in Egyptian banks to improve CRM, in particular for customer…

The area of Knowledge Representation and Reasoning has been enriched during the past two decades with the addition of Argument-Based Reasoning Systems. In formal systems of defeasible argumentation, arguments for and against a proposition are produced and evaluated to test…

As many authors have stated, the importance of organizational learning is fundamental in order to gain competitive advantage and survive in a turbulent environment. Many learning models have been studied in recent years. They have been used to analyze practices…

The area of Knowledge Representation and Reasoning has been enriched during the past two decades with the addition of Argument-Based Reasoning Systems. Defeat between arguments is established by a combination of two basic elements: a conflict or defeat relation, and…

This paper proposes an original generic hierarchical framework in order to facilitate the modeling stage of complex autonomous robotics mission planning problems with action uncertainties. Such stochastic planning problems can be modeled as Markov Decision Processes [5]. This work is…