We propose a framework for studying the effect of KDD on CRM in the Egyptian banking sector. We believe that the KDD process and applications may perform a significant role in Egyptian banks to improve CRM, in particular for customer…

Knowledge acquisition for systems based on knowledge can be called knowledge engineering, according to Feigenbaum (1980) who used the term to describe the reduction of a wide context of knowledge for a set of facts and rules. The term Knowledge…

The appearance and continuous growth of virtual communities on the web imposes the challenge of coping with the large amount of information and knowledge these communities produce. The Semantic Web with its set of standards and technologies provides the basic…

In the last few years, several studies have emphasized the use of ontologies as an alternative to organization of the information.
The notion of ontology has become popular in fields such as intelligent information integration, information retrieval on the Internet,…

This work describes the ontology construction process for the development of an Intelligent System for the Organization and Retrieval of Knowledge in Biodiversity – SISBIO. The system aims at the production of strategic information for the biofuel chain Two main…

Information Retrieval Systems normally deal with keywordbased technologies. Although those systems reach satisfactory results, they aren’t able to answer more complex queries done by users, especially those directly in natural language. To do that, there are the KnowledgeBased Systems, which…

Humans have always been intrigued by their ability to reason. We have constantly attempted to emulate this process, trying almost everything, from physiological explanations, to sociological accounts. The approach with possibly the longest tradition conceives this process as a mere…

This article intends to make an analysis about the Artificial Intelligence (AI) and the Knowledge Management (KM). Faced with the dualism mind and body how we be able to see it AI? It doesn’t intent to create identical copy of…

In this paper a methodology for accesing scientific data repositories on data grids is proposed. This methodology is based on ontology specification and knowledge representation. The concept of Knowledge Perspective is introduced, as the action of applying particular scientific conjectures…

The present paper is about applying competence modeling for a knowledge engineer in the case of the company WBSA Sistemas Inteligentes S.A. The process was based on Lucia and Lepsinger model, by which competences are characterized through the identification of…