Se presentan los aspectos relacionados con la gestión del Servicio al cliente de un establecimiento comercial. Se dedica especial atención al modelo de deficiencias y a revisar multitud de opciones que tienen los establecimientos para ofrecer un buen servicio a…

MACSimJX provides the means for advanced modelling and development of multiagent driven control systems. This is achieved by drawing together two modelling tools used extensively in their respective communities. These are Simulink, a tool used for control systems development and…

Local composition models like UNIQUAC, NRTL and the UNIFAC group contribution method are used the world over in the synthesis and design of separation processes, as well as for a large number of other applications of industrial interest. They can…

The purpose of this study is to assess the technical-tactical knowledge of high performance soccer players. The sport performance of sixteen 14-year-olds who play for the Spanish soccer club Albacete Balompie was analysed in a modified game as “seven-a-side match”…

This work presents the main theories and models formulated with the purpose of offering a global overview on the acquisition of knowledge and skills involved in the initial development of expert competence. Setting from this background, we developed an empirical…

This tutorial is to help you to get a better knowledge about the digital archive of the newspaper La Vanguardia.

Cuestionario empleado en el estudio sobre uso, conocimiento y percepción de Internet en la vida cotidiana de los estudiantes; este cuestionario ha sido empleado con alumnos con diferentes perfiles (edad y estudios) y de diferentes países., Questionnaire used in the…

Purpose – The idea that knowledge management can be a potential source of competitive advantage has gained strength in the last few years. However, a number of business actions are needed to generate an appropriate environment and infrastructure for knowledge…

Expert and novice soccer players (N=140) from five different competition levels (inexperienced, provincial, regional, national and international levels) were examined for differences in procedural knowledge. A video-based test was developed recording four matches of the under-16 Spanish football final play-off.…

This article offers an interpretation in terms of metapoetic theory of The Wanderings of
Oisin, Yeats's first important work. Our purpose is to prove that an analysis of the poem
upon this basis can be useful to solve the semantic…