The appearance and continuous growth of virtual communities on the web imposes the challenge of coping with the large amount of information and knowledge these communities produce. The Semantic Web with its set of standards and technologies provides the basic…

Knowledge acquisition for systems based on knowledge can be called knowledge engineering, according to Feigenbaum (1980) who used the term to describe the reduction of a wide context of knowledge for a set of facts and rules. The term Knowledge…

We propose a framework for studying the effect of KDD on CRM in the Egyptian banking sector. We believe that the KDD process and applications may perform a significant role in Egyptian banks to improve CRM, in particular for customer…

Metrics used on development of expert systems is not a well investigated problem area. This article suggests some metrics to be used to measure the maturity of the conceptualization process and the complexity of the decision process in the problem…

Collaborative systems are becoming a widely used tool particularly among professional communities and research groups. They provide a suitable context for distributed people working on the same subject to concentrate their work in a shared place to which everyone has…

Ontology integration is the problem of combining data sources in the SemanticWeb. Concepts in source ontologies are captured in terms of concepts de ned in a global ontology. When some of these ontologies are inconsistent, the knowledge engineer often has…

Multiagent systems and online communities rely on rating systems to infer the reputation given to an individual within a particular context. The notion of reputation is essential for helping a given individual to trust in other individuals and for being…

Tardiness related objectives are of utmost importance in production systems when client satisfaction is a main goal of a company. These objectives measure the system response to the client requirements and rate manager´s performance In scheduling problems with diverse single…

Disjunctive logic programs have been studied in order to increase expressivity, especially in representing indefinite information. Even though there is no general consensus on any specific semantic for disjunctive logic programs with negation, most of well known semantics are minimal…

Effective document retrieval using domain knowledge and semantics is one of the major challenges in Information Retrieval. Over the last years, there has been a growing interest in ontologies as an artifact for human knowledge representation and a critical component…