Purpose: The main objective of the paper is to clarify the expectations held in the realm of business and by employers, in relation to the main educational parameters that respond to the employment needs of the Information and Communication Technology (ICT)…

Purpose: Adopting a specific strategy is sometimes the key to the survival of companies. Given the increasing interest on the part of the companies to have the best strategy that allows them to differentiate themselves from their competitors, the aim of…

Purpose: A number of customer metrics allow estimating customer profitability with methods such as the Customer Lifetime Value (CLV). However, investments in customer relationships carry the potential risk to destroy value and reduce profitability when based on incorrect estimates of customer…

The use of the Knowledge Management is fundamental in the creation of value within the companies, being at the present time a new form to obtain competitive advantages in specific market.
Also, for the process of value creation is necessary…

Purpose: Analyse the existence of equal opportunities in rules and standards related to business management and typify the "Corporate Equality" distinction as a new equal opportunities certification.Design/methodology: The existing equal opportunities principles established in different standards and rules have been…

In this work is realized an exploratory analysis of the relation between the Information and Communication Technology (ICT) and the knowledge management. The mentioned relation is not established in an random way, if not from the study of the theoretical…

The purpose of this paper is to determine the degree of implementation of the knowledge management process in two selected groups of companies of the states of Carabobo (Venezuela) and Tamaulipas (Mexico). A non-experimental research was made, with a transactional…

One of the most prominent areas in the two last decades of intangible assets research has been, doubtlessly, the issues related to the creation and exploitation of organizational knowledge. But organizational knowledge is a complex process
indeed, where multiple levels…

The article tries to contribute to the literature on the absorptive capacity. More precisely, some limitations that have been found in the existing literature on the absorptive capacity, and some considerations for future research on the construct are introduced. The…

During the last two decades, there has been a profusion of articles dealing with the topics organizational learning and knowledge management, on the academic and managerial side. For this reason, the present paper is focused on further analysing these concepts.…