The link between quality management and environmental management systems and firm performance has traditionally been an important topic in the operations management literature. However, only few studies have jointly analysed these two management systems. In this respect, no conclusive results…

In Spain, with the recent adoption of the law of effective equality between women and men, one of the social responsibility policies recommended is to achieve their equal promotion in the different professional groups and categories. This policy would be…

This work presents the main theories and models formulated with the purpose of offering a global overview on the acquisition of knowledge and skills involved in the initial development of expert competence. Setting from this background, we developed an empirical…

The knowledge imperfections should be considered when modeling complex problems. A solution is to develop a model that reduces the complexity and another option is to represent the imperfections: uncertainty, vagueness and incompleteness in the knowledge base. This paper proposes…

We propose a framework for studying the effect of KDD on CRM in the Egyptian banking sector. We believe that the KDD process and applications may perform a significant role in Egyptian banks to improve CRM, in particular for customer…

In the information age, knowledge leads to profits, power and success. As an ancestor of data mining, machine learning has concerned itself with discovery of new knowledge on its own. This paper presents experiment results produced by genetic algorithms in…

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La obtención de conocimiento a partir de la información existente es un proceso no trivial que consiste en identificar patrones válidos, novedosos, potencialmente útiles y comprensibles a partir de los datos disponibles. La Minería de Datos es el área de…

This paper aims to clarify an economic mechanism behind the growing dichotomy between geo-economics and the borderless global knowledge economy. The proposed hypothesis is that geo-economic fault-lines, which are the product of the past prejudices of racial, linguistic, and cultural…

INFORMATION LOCATION AND INTERACTIVITY ARE TWO ATTRIBUTES OF DESKTOP VIRTUAL ENVIRONMENT (DVE) DESIGN THAT CAN BE EXPLOITED TO ENHANCE THE ABILITY OF LEARNERS TO ACQUIRE INFORMATION AND SKILLS THAT TRANSFER TO REAL WORLD. THE TERM €œINFORMATION LOCATION"" REFERS TO THE…