Se presentan los aspectos relacionados con la gestión del Servicio al cliente de un establecimiento comercial. Se dedica especial atención al modelo de deficiencias y a revisar multitud de opciones que tienen los establecimientos para ofrecer un buen servicio a…

This article reviews the most significant milestones
in CAD methodologies for intelligent EM-based modeling and
design optimization using artificial neural networks and space
mapping. We consider knowledge-based and automatic neural
network model generation based on advanced data sampling
algorithms. Computationally…

This article provides an overview of initial discussions emerging from the Creative Methods Network, an informal organisation concerned with the use of the creative arts in research, teaching and practice in health and social care. Key issues are presented and…

MACSimJX provides the means for advanced modelling and development of multiagent driven control systems. This is achieved by drawing together two modelling tools used extensively in their respective communities. These are Simulink, a tool used for control systems development and…

This paper describes the development of an image retrieval
system that combines probabilistic and ontological information1. The
process is divided in two different stages: indexing and retrieval. Three
information flows have been created with different kind of information
each one:…

Les tendances de la participation à la formation des adultes au Canada n’ont pas évolué depuis des décennies, malgré les nouvelles influences économiques qui ont stimulé l’augmentation et la diversification permanente de la formation des employés et malgré les initiatives…

Since huge amounts of spatial data can be easily collected from various applications, ranging from remote sensing technology to geographical information system, the extraction and comprehension of spatial knowledge is a more and more important task. Many excellent studies on…

This paper contributes to the empirical literature on pensions and saving by studying the influence of funded pension systems on the gross national saving rate using a sample of 48 developed and developing countries over the 1980-2004 period. To the…

In this paper, a restricted domain question answering (QA) system is described. The design architecture of this QA system and the features that allow the adaptation of the QA system to the medical domain are also presented. The advantages of…

The construction of expert problem-solving systems requires the development of techniques for using modular representations of knowledge without encountering combinatorial explosions in the solution effort. This report describes an approach to dealing with this problem based on making some knowledge…