Tesis doctoral en Informática realizada por Montse Cuadros y dirigida por Dr. Lluís Padró y Dr. German Rigau. La defensa de la tesis fue en la facultad de Informática de la Universitat Politècnica de Catalunya el día 22 de noviembre…

Due to the dynamic nature of the Web as well as its heterogeneous audience, web applications are more likely to rapidly evolve leading to inconsistencies among requirements during the development process. With the purpose to deal with these inconsistencies, web…

The purpose of this paper is to address the critical impact of local Shakespeare on global Shakespeare by examining a Japanese-Korean adaptation of Othello. Incorporating elements of Korean shamanistic ritual and elements from Japanese noh to create a new reading…

Purpose – The idea that knowledge management can be a potential source of competitive advantage has gained strength in the last few years. However, a number of business actions are needed to generate an appropriate environment and infrastructure for knowledge…

Se presentan los aspectos relacionados con la gestión del Servicio al cliente de un establecimiento comercial. Se dedica especial atención al modelo de deficiencias y a revisar multitud de opciones que tienen los establecimientos para ofrecer un buen servicio a…

Purpose – Information and communication technologies have became pervasive in people’s lives and in this changing world education cannot remain anchored in old-fashioned models which ignore the evolution through which society is going. This paper seeks to present the gamble…

Metacognition loosely refers to one’s “thinking about thinking” and is often defined by its accompanying skills (such as monitoring and evaluating). Despite the tendency for researchers to use metacognition as an overarching umbrella term, cognitive and educational theorists argue as…

The methodology “b-learning” is a new teaching scenario and it requires the creation, adaptation and application of new learning tools searching the assimilation of new collaborative competences. In this context, it is well known the knowledge spirals, the situational leadership…

This paper presents a proposal enabling the modelling of manufacturing processes independently of the structure and composition of the industrial plant where these processes will ultimately be implemented. The rationale for the proposal is in the incorporation of knowledge, supported…

El objetivo de KNOW2 es avanzar en el desarrollo de un entorno integrado que permita la implantación a bajo coste de portales verticales de acceso a la información para dominios concretos. El proyecto tiene una duración de tres años y…