As the Ghanaian food sector continues to grow and with Ghanaian consumers perception for quality food been on the rise, the issue of customer satisfaction continues to engage the mind of academia and local restaurant managers. This research ascertained the…

Total Quality Management (TQM) has been practised in diverse industries from manufacturing to services. But its important in banking sector has attracted only a few researchers. By providing the best service quality in banks higher organizational performance will be expected.…

Organisations have embraced teams and teamwork as an effective way of doing business. The last 20 years has seen the replacement of 'supervisors' by 'team leaders'. Employee motivation and morale improves dramatically when people feel valued and when their contributions…

The purpose of this study was to investigate empirically the role of knowledge and innovation within Central and Eastern Europe’s changing economy. We applied qualitative research methods, and focused only on professional services firms within the region. The connection between…

The aim of this paper is to propose a conceptual model describing an integrated model for knowledge management and Empowerment of administrative on organizational trust. To achieve the objectives of the study, a questionnaire was developed to collect the data.…

This case study attempted to find the role of Business Intelligence (BI) in Knowledge Sharing at Al-Hikma Pharmaceutical Manufacturing Company in Jordan. A questionnaire was designed and distributed to the number of (75) employees. A number of (68) questionnaires were…

The study aimed to identify and examine the influence of the individual and organizational knowledge sharing enablers on knowledge sharing behavior that leads to develop firm innovation capability. A descriptive analytical methodology approach was adopted in this research. For the…

The purpose of this study is to present and tests the key factors of knowledge sharing behavior of employees in the SMEs in Malaysia. A survey was designed and interview conducted with employees in the manufacturing companies from Melaka and…

Creativity and innovation are two important factors that organizations adopt to make themselves successfulor to adapt change. The area of creativity and innovation has been attracting the attention of managers andentrepreneurs since last decade. This area is still unexplored in…

This study examined the relationship and the impact of organizational learning and innovativeness on financial performance of small and medium enterprises (SMEs) in Osun State of Nigeria. The findings revealed that organizational learning components: system orientations, organizational climate for learning…