This dissertation analyzes the strategic implications of customization policies available to companies that must simultaneously provide service and learn about their customers through automated interfaces. The first part of the dissertation lays out the theoretical framework within which the analysis…

This study offers a detailed case study of how Toyota facilitates interorganizational knowledge transfers among within its production network. In particular, we identiify and examine six key institutionalized knowledge sharing routines developed by Toyota and its suppliers. By examining how…

The goal of the work reported here is to capture the commonsense knowledge of non-expert human contributors. Achieving this goal will enable more intelligent human-computer interfaces and pave the way for computers to reason about our world. In the domain…

Freud's theory of jokes explains how they overcome the mental "censors" that make it hard for us to think "forbidden" thoughts. But his theory did not work so well for humorous nonsense as for other comical subjects. In this essay…

Drawing on an empirical study on automakers? management of supplier
involvement in product development in Japan, this paper shows that when the design of
a component is outsourced to a supplier, how much and what automakers know about
the component…

How can we insure that knowledge embedded in a program is applied effectively? Traditionally the answer to this question has been sought in different problem solving paradigms and in different approaches to encoding and indexing knowledge. Each of these is…

If we are to understand how we can build machines capable of broad purpose learning and reasoning, we must first aim to build systems that can represent, acquire, and reason about the kinds of commonsense knowledge that we humans have…

by Peter L. Grant., Thesis (S.M.M.O.T.)--Massachusetts Institute of Technology, Sloan School of Management, Management of Technology Program, 2000., Includes bibliographical references (p. 105-108).

by Levent M. Talgar., Thesis (S.B. and M.Eng.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science, 1998., Includes bibliographical references (leaf 32).

Omega is a description system for knowledge embedding which incorporates some of the attractive modes of expression in common sense reasoning such as descriptions, inheritance, quantification, negation, attributions and multiple viewpoints. A formalization of Omega is developed as a framework…