The knowledge imperfections should be considered when modeling complex problems. A solution is to develop a model that reduces the complexity and another option is to represent the imperfections: uncertainty, vagueness and incompleteness in the knowledge base. This paper proposes…

We propose a framework for studying the effect of KDD on CRM in the Egyptian banking sector. We believe that the KDD process and applications may perform a significant role in Egyptian banks to improve CRM, in particular for customer…

In the information age, knowledge leads to profits, power and success. As an ancestor of data mining, machine learning has concerned itself with discovery of new knowledge on its own. This paper presents experiment results produced by genetic algorithms in…

La obtención de conocimiento a partir de la información existente es un proceso no trivial que consiste en identificar patrones válidos, novedosos, potencialmente útiles y comprensibles a partir de los datos disponibles. La Minería de Datos es el área de…

Robots have become collaborators in our daily life. While robotic systems become more and more complex, the need to engineer their software development grows as well. The traditional approaches used in developing these software systems are reaching their limits; currently…

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This work presents the main theories and models formulated with the purpose of offering a global overview on the acquisition of knowledge and skills involved in the initial development of expert competence. Setting from this background, we developed an empirical…

Objeto: El mentoring es una práctica para favorecer el desarrollo de los recursos humanos cada día más utilizada por las empresas. Sin embargo, la investigación sobre el tema presenta aún numerosos aspectos que no se han abordado lo suficiente. El objetivo…

Purpose: To analyze from an organizational perspective the main critical success factors in the National Transplant System.Design/methodology: Deep interviews with different managerial positions at the system, the National Transplant Organization, coordination units at hospitals and local coordination authorities.Findings: Description of the National…

Objeto: Utilización de nuevas estrategias para el reposicionamiento del Aceite de Oliva a través de los activos intangibles.Diseño/metodología/enfoque: Aplicación del marco teórico de la intangibilidad al Aceite de Oliva y conceptualización de los activos intangibles y desarrollo de un estudio…