Se presentan los aspectos relacionados con la gestión del Servicio al cliente de un establecimiento comercial. Se dedica especial atención al modelo de deficiencias y a revisar multitud de opciones que tienen los establecimientos para ofrecer un buen servicio a…

This article reviews the most significant milestones
in CAD methodologies for intelligent EM-based modeling and
design optimization using artificial neural networks and space
mapping. We consider knowledge-based and automatic neural
network model generation based on advanced data sampling
algorithms. Computationally…

This article provides an overview of initial discussions emerging from the Creative Methods Network, an informal organisation concerned with the use of the creative arts in research, teaching and practice in health and social care. Key issues are presented and…

Cualquier trabajo en ingeniería ontológica debe estar fundamentado en un protocolo de directrices bien definidas que no sólo organicen la estructuración de la ontología sino que además ayuden a determinar sus unidades ontológicas y propiedades. Una sólida metodología para el…

Le rôle important joué par la mitochondrie dans la cellule eucaryote est admis depuis longtemps. Cependant, la composition exacte des mitochondries, ainsi que les processus biologiques qui sy déroulent restent encore largement inconnus. Deux facteurs principaux permettent dexpliquer pourquoi létude…

MACSimJX provides the means for advanced modelling and development of multiagent driven control systems. This is achieved by drawing together two modelling tools used extensively in their respective communities. These are Simulink, a tool used for control systems development and…

In today’s world, the European Union is searching for a delicate balance between linguistic integration and diversity. Thanks to international knowledge transmission and exchange as well as co-operation and mobility beyond national boundaries, English has now become the preferred option…

Les tendances de la participation à la formation des adultes au Canada n’ont pas évolué depuis des décennies, malgré les nouvelles influences économiques qui ont stimulé l’augmentation et la diversification permanente de la formation des employés et malgré les initiatives…

The construction of expert problem-solving systems requires the development of techniques for using modular representations of knowledge without encountering combinatorial explosions in the solution effort. This report describes an approach to dealing with this problem based on making some knowledge…

Although we represent other people in terms of both what they look like and how they behave, these two aspects of person knowledge have rarely been studied together. While vision scientists have focused on the processing of faces and bodies,…