| Título: |
Encuesta de sostenibilidad de sistemas de mejora continua: Comparativa de dos comunidades industriales de España y México Survey of sustainability of continuous improvement systems: a comparison of two manufacturing communities in Spain and Mexico Survey of sustainability of continuous improvement systems: a comparison of two manufacturing communities in Spain and Mexico |
| Autores: |
Jaca, Carmen; Tecnun - Universidad de Navarra Suárez-Barraza, Manuel F.; Tecnológico de Monterrey Viles-Díez, Elisabeth; Tecnun - Universidad de Navarra Mateo-Dueñas, Ricardo; Universidad de Navarra Santos-García, Javier; Tecnun - Universidad de Navarra |
| Fecha: | 2011-04-21 |
| Publicador: | Intangible capital |
| Fuente: |
 |
| Tipo: |
info:eu-repo/semantics/article SURVEY survey info:eu-repo/semantics/publishedVersion |
| Tema: |
industrial organization continuous improvement, sustainability, survey, abandonment, participation L21, L23, L26 mejora continua, sostenibilidad, encuesta, abandono, participación L21, L23, L26 continuous improvement, sustainability, survey, abandonment, participation L21, L23, L26 |
| Descripción: |
Objeto: En los últimos 50 años las empresas industriales han adoptado sistemas de mejora continua para mejorar su competitividad. Sin embargo, el mantenimiento de estos sistemas de mejora no es fácil. Algunas organizaciones, después de un período inicial de uno a dos años, abandonan el sistema debido a distintas causas. El propósito principal de este estudio es examinar el grado de aplicación de los sistemas de mejora continua y los factores que apoyan la sostenibilidad de su gestión a lo largo del tiempo en dos regiones diferentes. Diseño/metodología: Con el fin de obtener un resultado comparativo entre dos regiones diferentes, se realizó una encuesta a dos zonas industriales, una en el norte de España y otro en México. Ambas zonas son importantes áreas industriales en España y en México. El estudio se ha realizado a través del análisis de datos obtenidos a partir de una encuesta. En concreto, la encuesta estaba dirigida a grandes empresas industriales que habían participado en las actividades de calidad y promoción de la mejora continua apoyada por fundaciones locales. Resultados: Como conclusión, se sugieren las siguientes claves para la mejora sostenible: una mayor participación de la mano de obra directa en el sistema de mejora, aplicación de las metodologías de mejora, el establecimiento de objetivos claros para la mejora continua, la integración del sistema de mejora continua en la organización y el establecimiento de indicadores asociados al sistema de mejora. Limitaciones: El estudio comparativo se centró en estudiar sólo dos zonas industriales tanto de España como de México, por lo que los resultados encontrados se circunscriben tanto al País Vasco como a la zona geográfica de Toluca-Lerma.Implicaciones prácticas: En nuestros resultados se detecta que algunas empresas de ambas zonas industriales empiezan a aplicar técnicas de mejora continua orientadas a la sostenibilidad. Por lo que dichos hallazgos pueden ser de mucha utilidad para aquellos gestores involucrados en los sistemas de mejora continua en empresas industriales tanto de España como de México.Implicaciones sociales: Como consecuencia, se ha iniciado una transformación lenta y suave acerca de algunos aspectos culturales, (trabajo en equipo y rutinas de resolución de problemas) que pueden influir en la calidad laboral y social del trabajador. Valor añadido: El trabajo de investigación tiene como valor añadido el realizar una contribución teórica que ayude a cerrar la brecha del faltante de la literatura de la sostenibilidad de los sistemas de Mejora Continua en los países Iberoamericanos. Purpose: During the last 50 years industrial companies have adopted continuous improvement systems to improve their competitiveness. However, the maintenance of improvement systems is not an easy matter. Some companies, after an initial period of one to two years, abandon the system for various reasons. This article aims to examine the level of application of Continuous Improvement Systems and the factors which support sustainability over time in two different regions. Design/methodology/approach: In order to obtain a comparative result between two different regions, a survey was conducted in two industrial zones—one in the north of Spain and another in Mexico—that are important industrial clusters these countries. The study was conducted through the analysis of survey data. Specifically, the survey was directed at large industrial enterprises who had participated in activities supported by local foundations for the promotion of quality and improvement.Findings and Originality/value: We suggest the following three keys for sustainable improvement: greater involvement of task forces in the improvement program, a PDCA improvement cycle for improvement and a clear purpose for continuous improvement, integration of the continuous improvement system in the organization, and the establishment of indicators associated with the system. Research limitations/implications: The comparative study focused on only two industrial zones in Spain and Mexico. In that sense, the findings of the research are limited to the Basque zone and geographical zone of Toluca-Lerma.Practical implications: Some of the companies have started to apply some continuous improvement techniques in a sustainability way. Therefore, these findings could be very useful for general and operation managers that are involved in continuous improvement systems in industrial companies in Spain and Mexico.Social implications: As a consequence, slow and small transformations in certain work culture issues (i.e., teamwork and problem solving routines) can have an influence on employees' work and social wellbeing. Originality/value: This research work represents a theoretical contribution that helps to close the gap in the literature on the sustainability of Continuous Improvement Systems in Iberoamerican countries. Purpose: During the last 50 years industrial companies have adopted continuous improvement systems to improve their competitiveness. However, the maintenance of improvement systems is not an easy matter. Some companies, after an initial period of one to two years, abandon the system for various reasons. This article aims to examine the level of application of Continuous Improvement Systems and the factors which support sustainability over time in two different regions.Design/methodology/approach: In order to obtain a comparative result between two different regions, a survey was conducted in two industrial zones—one in the north of Spain and another in Mexico—that are important industrial clusters these countries. The study was conducted through the analysis of survey data. Specifically, the survey was directed at large industrial enterprises who had participated in activities supported by local foundations for the promotion of quality and improvement.Findings and Originality/value: We suggest the following three keys for sustainable improvement: greater involvement of task forces in the improvement program, a PDCA improvement cycle for improvement and a clear purpose for continuous improvement, integration of the continuous improvement system in the organization, and the establishment of indicators associated with the system.Research limitations/implications: The comparative study focused on only two industrial zones in Spain and Mexico. In that sense, the findings of the research are limited to the Basque zone and geographical zone of Toluca-Lerma.Practical implications: Some of the companies have started to apply some continuous improvement techniques in a sustainability way. Therefore, these findings could be very useful for general and operation managers that are involved in continuous improvement systems in industrial companies in Spain and Mexico.Social implications: As a consequence, slow and small transformations in certain work culture issues (i.e., teamwork and problem solving routines) can have an influence on employees' work and social wellbeing.Originality/value: This research work represents a theoretical contribution that helps to close the gap in the literature on the sustainability of Continuous Improvement Systems in Iberoamerican countries. |
| Idioma: | Inglés |