| Título: | Participatory Development via User-Involvement - A Case Study about the development of a Web-based Patient-communication system about Methicillin-resistant Staphylococcus aureus |
| Autores: |
van Gemert-Pijnen, Lisette; University of Twente Karreman, Joyce; University of Twente Vonderhorst, Susanne; University of Twente Verhoeven, Fenne; Utrecht University of Applied Sciences Wentzel, Jobke; University of Twente |
| Fecha: | 2011-12-07 |
| Publicador: | Electronic journal of health informatics |
| Fuente: |
 |
| Tipo: |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
| Tema: | patient education; infectious diseases; participatory development, human-centered design; business modelling |
| Descripción: | This paper describes the participatory development process of a web-based communication system focusing on disease management, particularly infection control of Methicillin-resistant Staphylococcus aureus (MRSA). These infections are becoming a major public health issue; they can have serious consequences such as pneumonia, sepsis or death [1]. This makes it even more important for people to be provided with up-to-date and reliable information. Users of a bilingual communication system (Dutch and German) participated in the development process via a needs assessment, the co-creation of the content and the system via usability tests, and in the summative evaluation of the usage of the system. The system enabled users to search efficiently and effectively for practical and relevant information. Moreover, we found that the participation of the intended users is a prerequisite to create a fit between the needs and expectations of the end-users, the technology and the social context of usage of technology. The summative evaluation showed that the system was frequently used (approximately 11,000 unique visitors per month). The most popular categories include ‘MRSA in general’ (20%, both languages) and ‘Acquiring MRSA’ (17% NL, 13% GER). Most users enter the site using internet search engines (Google) instead of the on-site search engine. When they are on the site, they prefer convenient searching via FAQ or related questions. Furthermore, the results showed that the participation of stakeholders is a prerequisite for a successful implementation of the system. To guide the participation of stakeholders we developed a roadmap that integrates human-centered development with business modelling activities. |
| Idioma: | Inglés |
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2 An Encrypted Email Application for Paediatric and Adolescent Mental Health Teleconsultations por Caffery, Liam Joseph; Centre for Online Health, University of Queensland, Brisbane, Australia,Stathis, Stephen; Child and Youth Mental Health Services, Royal Children's Hospital, University of Queensland, Brisbane, Australia,Smith, Anthony C; Centre for Online Health, University of Queensland, Brisbane, Australia | 7 From Troubleshooting to EMR Optimization: IT Support in a General Practice Setting por Tolar, Marianne; Assessment of Technology in Context Design Lab, School of Communication, Simon Fraser University,
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Burnaby BC, Canada
Centre for Clinical Epidemiology & Evaluation, Vancouver BC, Canada |
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4 The use of standard content specifications in a national health interoperability framework por Heard, Sam; University College London | 9 Epidemiological data mining of cardiovascular Bayesian networks por Twardy, Charles R; Clayton School of Information Technology, Monash University,Nicholson, Ann E; Clayton School of Information Technology, Monash University,Korb, Kevin B; Clayton School of Information Technology, Monash University,McNeil, John; Department of Epidemiology & Preventive Medicine, Monash University |
5 A SpatioTemporal Model for Seasonal Influenza por Edlund, Stefan; IBM Almaden Research Center,Bromberg, Michal; Israel Center for Disease Control,Chodick, Gabriel; Maccabi Health Care Services,Douglas, Judith; IBM Almaden Research Center,Ford, Daniel; IBM Almaden Research Center,Kaufman, Zalman; Israel Center for Disease Control,Lessler, Justin; Johns Hopkins School of Public Health,Marom, Rachel; Maccabi Health Care Services,Mesika, Yossi; IBM Haifa Research Center,Ram, Roni; IBM Haifa Research Center,Shalev, Varda; Maccabi Health Care Services,Kaufman, James; IBM Almaden Research Center | 10 Managing archetypes for sustainable and semantically interoperable electronic health records por Garde, Sebastian; Health Informatics Research Group, Central Queensland University; ACACI Austin Health,Hovenga, Evelyn JS; Health Informatics Research Group, Central Queensland University,Gränz, Jana; Health Informatics Research Group, Central Queensland University; University of Applied Sciences Ulm, Germany,Foozonkhah, Shahla; Health Informatics Research Group, Central Queensland University; Tabriz Medical Sciences University, Tabriz, Iran,Heard, Sam; Health Informatics Research Group, Central Queensland University; Ocean Informatics |