Título: Perceptions of student affairs and services practitioners in Ontario’s post-secondary institutions: An examination of colleges and universities
Autores: Seifert, Tricia A.; OISE
Burrow, Jeff; OISE
Fecha: 2013-09-01
Publicador: Canadian Journal of Higher Education
Fuente:

Tipo: research-article
Tema: No aplica
Descripción: Abstract Student affairs and services divisions and the partnerships and collabora- tions in which they engage with faculty, students, and the community form the structural centre of institutions’ approaches to student support. Although past research has identified areas typically associated with the student affairs and services portfolio and factors that influence the organizational structure, little is known about how staff perceive their institutions’ organizational struc- tures relative to supporting student success. The purpose of this study was to understand student affairs and services staff members’ perceptions of the role organizational structure plays in their day-to-day work supporting student success in colleges and universities in Ontario. Although staff commented on their institutions’ formal organizational structures (referring to titles, report- ing lines, and breadth of portfolio), their comments focused more specifically on how they saw the nature of their work and changes they have experienced in supporting student success as student bodies become more diverse. Résumé Les divisions des services aux étudiants et des affaires étudiantes, de même que les partenariats et collaborations qu’elles forment avec la faculté, les étudiants et la communauté façonnent le centre structurel des approches des établissements envers le soutien des étudiants. Bien qu’une précédente recherche ait identifié des domaines typiquement associés au dossier des affaires étudiantes et des services aux étudiants, ainsi qu’à des facteurs qui influencent la structure organisationnelle, on n’en sait pas beaucoup quant à la perception du personnel de ces établissements envers les structures organisationnelles de leur établissement et leur façon d’appuyer la réussite des étudiants. L’objet de cette étude était de comprendre les perceptions du personnel des affaires étudiantes et des services aux étudiants envers le rôle de la structure organisationnelle dans leur travail quotidien de soutien à la réussite des étudiant(e)s des collèges et universités de l’Ontario. Bien que le personnel ait formulé des remarques sur les structures organisationnelles de leur établissement (les titres, les liens hiérarchiques et l’ampleur des services offerts), leurs commentaires ont ciblé plus précisément leur perception quant à la nature de leur travail et les changements qu’ils ont subi en appuyant la réussite des étudiants en raison d’une population étudiante de plus en plus diversifiée.
Idioma: Inglés

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