Job involvement was considered very important in the previous literature for increasing the performance ofthe employees. It is hypothesized that involved employees exert considerable efforts for achieving the goalsand objectives of the organization. These kinds of employees are highly productive…

This paper presents a new fuzzy-based approach which identifies the most effective temporary objective of an enterprise, which is usually set based on the pure judgment of top management members or enterprise's experts. The method is based on fuzzy-decision-making system…

Competency mapping is important and is an essential exercise. Every well managed firm should have well defined roles and list of competencies required to perform each role effectively. Such list should be used for recruitment, performance management, promotions, placements and…

Information technology (IT) has become an indispensable part of contemporary world while human resource management globally has equally being affected in a number of ways through its adoption and application. Despite the considerable growth in the use of information technology…

This paper empirically examines the extent to which service quality affects customer satisfaction and behaviour intention in mobile telecommunication industry. The study involved a cross-sectional survey of 1000 respondents using structured questionnaire personally administered. A usable 937 questionnaire were retrieved…

This intercourse aims to identify means by which the business education system can be aided to effectively meet the needs of the business-operating environment. Despite of the popularity of business and management education critics have been talking about business education…

This paper recognizes the importance of sales force competence management in creating value for customers and achieving business goals. It argues that sales force can only be useful in this regard, if it possesses the dimensions and levels of sales…

The Small and Medium Enterprises continue to be the powerhouse of economic growth for economies of the world. Almost every economy that has achieved major economic growth had a concentrated drive to establish SMEs. In its quest to reverse the…

The paper contributes to the body of knowledge in the area of economic growth and fiancé by reviewing empirical works to assess the link and causality between economic growth and financial development. The paper is significant since economies aim at…

This paper examines the factors that affect Internet and E-commerce adoption among small exporting handicraft firms in Ghana.  Using interviewing, the study presents an in-depth analysis of the cases of two major Ghanaian Handicraft Exporters that have been using the…