Knowledge management is defined as the process of creating, storing, transferring, applying and saving organizational knowledge. Especially, in an environment of intensive competition increased with globalization; creating knowledge has been a vital factor for organizations, which want to gain advantage…

The purpose of this study is to present and tests the key factors of knowledge sharing behavior of employees in the SMEs in Malaysia. A survey was designed and interview conducted with employees in the manufacturing companies from Melaka and…

This paper empirically examines the extent to which service quality affects customer satisfaction and behaviour intention in mobile telecommunication industry. The study involved a cross-sectional survey of 1000 respondents using structured questionnaire personally administered. A usable 937 questionnaire were retrieved…

Purpose - The Purpose of this study is to explore the drivers of supply chain performance and give a framework that how organizations can manage these drivers for their survival. This paper is written especially for the students of business…

Many employees do not have the basic skills necessary to make good financial decisions and employers are beginning to realize that when they are experiencing poor personal financial management it carries over to the work place. This is why the…

Service quality has many benefits including achieving and sustaining a competitive advantage as determinant of business success and failure and as a barometer of corporate performance. In the service industry like the property management, quality and perception of quality is…

The purpose of this research was to establish the relationship and the link between financing institutions and the level of development, growth of small and medium enterprises in Mombasa County. In the course of the research it was found out…