The 1980s saw an increase in learning support assistants (LSAs’) in colleges for further
education to support post-sixteen learners with learning difficulties and disabilities (LDD).
LSAs’ were appointed on an ad hoc basis with little or no experience, or relevant

This thesis develops a new way of engaging emotion in a large organisation and develops a new form of organisational practice entitled “Reflective Emotional Practitioning.”
The thesis argues that the concept of emotional intelligence as accepted in organisations represses rather…

This straightforward and jargon-free book will provide students with the theoretical understandings, practical knowledge and skills they need to carry out independent research. The international contributors identify key research methodologies, data collection tools and analysis methods, and focus on the…