The studies examine the dimensions and their levels of service quality that have significant effect on customer satisfaction in organized retailing. The results illustrated that the dimensions of service quality such as tangible, reliability, responsiveness, competence, credibility, accessibility, and customer…

This paper aims to analyze the different factors on coworker support on creation of organizational culture. The examined factors are comprised of different aspects of coworker support behavior in an organizational context. This study is a model development study. Based…

The approach is based on fuzzy logic analysis as it does not require the statement and solutions of complex problems of mathematical equations. Here consideration is inventory control problem solutions, for which demand values for the stock and it quantity-on-hand…

Lean manufacturing is defined as a systematic approach to identifying and eliminating waste through continuous improvement, flowing the product at the pull of the customer in pursuit of perfection. This paper describes some learning from the literature and actual practices…

Warranty can be defined as a part of the common law system that states and assures the consumers that a product or service is fit for the purpose for which it is sold. This study focuses on effects of warranty…

This research paper addresses the ethical issues facing the construction industry in Kenya. It forms a framework for ethical standards in the construction industry by recommending concrete measures on the cases of collapsing buildings such as Nyamakima building in Nairobi…

In any machining process, apart from obtaining the accurate dimensions, achieving a good surface quality and maximized metal removal are also of utmost importance. A machining process involves many process parameters which directly or indirectly influence the surface roughness and…