Total Quality Management (TQM) has been practised in diverse industries from manufacturing to services. But its important in banking sector has attracted only a few researchers. By providing the best service quality in banks higher organizational performance will be expected.…

The capital you don't see on the Balance Sheet of an organization is in three forms: Human Capital (the collective skill, knowledge attitudes and behavior of the people in the organization), Information Capital (the resources and processes in place that…

Job involvement was considered very important in the previous literature for increasing the performance ofthe employees. It is hypothesized that involved employees exert considerable efforts for achieving the goalsand objectives of the organization. These kinds of employees are highly productive…

This article aggregates empirical evidence of the main barriers to and facilitators of the implementation of different strategies at organizations in Brazil. It is a theoretical study that uses as its starting point those studies that regard strategy as a…

Descripción completa.

Background: In recent decades, drug abuse has been one of the most important problems of human societies and has been imposing enormous charges to them. Exposing addicts to infectious diseases, social and economic harmful impacts, expensive and reversibility of treatment…

La identificación de componentes funcionales clave para diversos bioprocesos de interés industrial ha permitido seleccionar aislamientosadaptados a condiciones ambientales extremas en tres especies de hongos del género Penicillium. Dichos aislamientos fueron evaluados in vitro para caracterizar su potencial como componentes…

The United Nations General Assembly declared the year 2004 the International Year of Rice under the concept "Rice is Life". The largest nutritional problems occurring globally are protein-energy malnutrition, Ca, Fe, I, Zn and vitamin A deficiencies. Being rice the…

According as the international definition of Flexible Scope, a laboratory must demonstrate face with the accreditation body that it has the knowledge, experience and competence to work within the full range of its flexible scope, as well as possessing suitable…

Drawing on “active audience studies” and recent theories of mediation, the concept of “lay theories of media” is proposed as a means to understand how social movement actors think about and interact with news media as part of the “practice”…