Organizations must establish processes for managing knowledge across boundaries because of the specialized and task-dependent forms of knowledge required to deliver products and services. To address this challenge an integrative framework is developed that identifies and integrates the value of…

Andreas Gast, Donald R. Lessard., "Presented at the 1997 SMS Conference in Barcelona, Spain.", Includes bibliographical references (p. 28-32).

by Tracy S. Myers, Robert M. Freund, and Gordon M. Kaufman., Cover title., Includes bibliographical references (p. 43-45).

We report on a study of how people look for information within email, files, and the Web. When locating a document or searching for a specific answer, people relied on their contextual knowledge of their information target to help them…

Previous research on corporate household and corporate householding has presented
examples, literature review, and working definitions. In this paper, we first improve our
understanding of the area by developing a typology of corporate householding tasks
and knowledge…

SweetDeal is a rule-based approach to representation of business contracts that enables software agents to create, evaluate, negotiate, and execute contracts with substantial automation and modularity. It builds upon the situated courteous logic programs knowledge representation in RuleML, the emerging…

Organizations must establish processes for managing knowledge across boundaries because of the specialized and task-dependent forms of knowledge required to deliver products and services. To address this challenge an integrative framework is developed that identifies and integrates the value of…

We examine a knowledge representation architecture to support context interchange
mediation. For autonomous receivers and sources sharing a common subject domain,
the mediator's reasoning engine can devise query plans integrating multiple sources and
resolving semantic heterogeneity. Receiver…

The post-September 11th economy has confronted Rockwell Collins in Cedar Rapids, Iowa with hard choices. Faced with the need to cut costs, including laying off significant portions of the work force, the company and its unions still maintain a commitment…

How do teams complete a task involving critical knowledge that is both complex and
external to the team itself? This is a task characterized by a particularly difficult tradeoff
between external search for important knowledge on one hand…