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1.
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A Web-based Tutorial May Produce the Same Cognitive Outcomes as Face to Face Instruction Needham, Gill; Open University
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2.
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Using a Prompt Sheet to Improve the Reference Interview in a Health Telephone Helpline Service Price, Toni; National Institute for Health and Clinical Excellence - Urquhart, Christine; Univ Wales Aberystwyth
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3.
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Students in Nova Scotia Schools Without Teacher-Librarians are not Achieving Department of Education Expectations for Information Literacy Skills Bogel, Gayle; John Read Middle School
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4.
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Reference Librarians use Electronic Sources Six Times More than Print Sources to Answer Patrons’ Questions Kloda, Lorie Andrea; McGill University
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