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71.
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Improving library user's perceived quality, satisfaction and loyalt: an integrated measurement and management system Martensen, Anne - Gronholdt, Lars
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72.
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The Alexandria digital library architecture Frew, J. - Freitas, N. - Hill, L. - Janée, Greg - Lovette, K. - Nideffer, R.
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The importance of books, free access, and libraries as places and the dangerous inadequacy of the information science paradgm Mann, Thomas
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74.
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Nature of academic library management Auret, H. A.
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75.
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Total quality management in libraries: fad or fact Viljoen, J. H. - Underwood, P. G.
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76.
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A transaction log analysis of a digital library Jones, Steve - Cunningham, Sally Jo - McNab, Rodger - Boddie, Stefan
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A system for constructing private digital libraries through information space exploration Sugimoto, Masanori - Katayama, Norio - Takasu, Atsuhiro
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78.
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ActiveGraph : A digital library visualization tool Marks, Linn - Hussell, A. T. - Mcmahon, Tamara M. - Luce, Richard E.
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79.
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Using web and problem-based learning environments to support the development of key skills Oliver, Ron - McLoughlin, Catherine
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80.
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Connecting digital libraries to eScience: the future of scientific scholarship Wright, Michael - Sumner, Tamara - Moore, Reagan W. - Koch, Traugott
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