11.
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Gratification Theory Provides a Useful Framework for Understanding the Information Seeking Behaviours and Needs of Distinct Populations Zoellner, Kate; University of Montana
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12.
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Accurate Answers to Reference Queries May Be Provided Less Frequently Than Expected Tewell, Eamon C.; Moore College of Art & Design
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13.
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Labour Costs for Inventory Control Less Expensive than Repurchasing Newton Miller, Laura; Carleton University
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