Although researchers noted the importance of effective communication among stakeholders, it continues to be a challenge for requirements engineering. Communication can be considered as a management tool since communication allows organisation’s personnel to produce a cohesive enterprise view. In this…

Defining software requirements is a complex and difficult process, which often leads to costly project failures.
Requirements emerge from a collaborative and interactive negotiation process that involves heterogeneous stakeholders (people involved in an elicitation process such as users, analysts, developers,…