Despite the widespread discussion of organisational learning, there is little scholarly contribution on promoting learning through the practical application of management tools. This is especially true in a complex internal supply chain context of an organisation. This paper seeks to…

This paper arises from current proposals to reform the Coroner Service in England and Wales. In it, we explore the extent to which inquests offer the opportunity to increase our understanding of the situation of older people who are “found…

This study investigated the conflict resolution abilities employed by 3-4 year old children within an Israeli kindergarten that was inspired by the Reggio Emilia approach in Italy. Conflict resolution is a significant phenomenon worldwide and the subject of considerable research,…

The word ‘assessment’ can strike terror into any student. However, providing evidence of knowledge and skills for professional practice is an integral and essential part of university life as a nursing student.
This book helps nursing students better understand the…

Following the deaths of Victoria Climbié and of Peter Connelly (Baby P) the media has raged about social work competence, the public have expressed dismay and the government has responded with proposals designed to alter practice procedures. Altering procedures gives…

This article describes the authors' experiences of delivering a 3-day introductory diabetes workshop for healthcare professionals and unregistered practitioners (such as healthcare assistants), aimed at helping them develop diabetes knowledge and confidence in working with people with diabetes. The training…

This article provides an overview of initial discussions emerging from the Creative Methods Network, an informal organisation concerned with the use of the creative arts in research, teaching and practice in health and social care. Key issues are presented and…

Can dialogue reveal hidden truths? This is what prompted Bronwen Rees and
Andrew Armitage to experiment with the dialogical process to explore how
realities and knowledge about our organisations are created.

This publication is available online at www.swap.ac.uk/resources or can be ordered in a
large print format from SWAP (Tel: 023 8059 9310, Email: swapteam@soton.ac.uk)., This paper explores the innovative use of concept mapping as a method for summative assessment of…

This article gives an overview and selected findings from a study funded by the Mental Health Foundation in 2007, which
was collaboratively carried out by researchers at Anglia Ruskin University and two freelance researchers. The research
team included members with…