As the Ghanaian food sector continues to grow and with Ghanaian consumers perception for quality food been on the rise, the issue of customer satisfaction continues to engage the mind of academia and local restaurant managers. This research ascertained the…

Total Quality Management (TQM) has been practised in diverse industries from manufacturing to services. But its important in banking sector has attracted only a few researchers. By providing the best service quality in banks higher organizational performance will be expected.…

The purpose of the study is to determine the consumer satisfaction of service quality offered at mega shops in Dhaka city. The data was collected from 200 respondents through structures questionnaire by using five point linker scales and was analyzed…

Organisations have embraced teams and teamwork as an effective way of doing business. The last 20 years has seen the replacement of 'supervisors' by 'team leaders'. Employee motivation and morale improves dramatically when people feel valued and when their contributions…

Many organizations are turning to human resource development to increase their employees’ knowledge, skills, and capabilities so that they can survive. This thrust has raised up career development programs to become an integral part of many organizations’ strategic plans. This…

The study seeks to determine why competitive intelligence is necessary in the manufacturing sector; to ascertain how to use competitive intelligence; to identify the costs for competitive intelligence; and to assess the nature of the relationship between competitive intelligence and…

The sugar industry plays a significant role in socio-economic development of the Kenyan economy and by the nature of its operations, faces a myriad of challenges as a result of financial risk exposure. With the liberalization of trade and free…

The study aimed to identify and examine the influence of the individual and organizational knowledge sharing enablers on knowledge sharing behavior that leads to develop firm innovation capability. A descriptive analytical methodology approach was adopted in this research. For the…

The health system is extraordinarily complex and more than other sectors requires building consensus among independent constituents, many of whom have existed for more than centuries. Health is a mission driven industry. The “end-consumer” for health is ultimately people everywhere,…

This study analysed the influences of leadership styles on knowledge management application strategies from the perspective of managers and employees working at five stars hotels located in the capital of Jordan- Amman, the results of the study indicate that the…