The knowledge economy requires a different contribution from human capital (i.e. knowledge workers). Knowledge workers are challenge seekers, have high enthusiasm for learning and prefer freedom and flexibility, so it would be wise to suggest that knowledge management should consider…

There has been increased interest in the application of Knowledge Management (KM) in managerial issues as a way of demonstrating the field's value.  There are studies regarding company performance which have been broadly used among researchers. Recognized models can be…

The paper explores the influence of customer demographic variables on complaining and non-complaining motives and responses in mobile telecommunication industry in Ghana. The study was a cross-sectional survey involving customers from four mobile telephony operators. A self-administered structured questionnaire was…

Stakeholders participation is necessary for the smooth running of education sector as it perks up ownership, build consensus, mobilize the adequate resources and construct institutional capacity. Thus government officials, educational professionals, teachers, parents, local communities and students are the major…

With retail-war becoming harsh, companies desire to be rescued by using experiential approach. Consequently, visual display is gaining huge acknowledgement in the Indian retail scene. But, to our surprise, there is dearth of empirical researches in grocery visual merchandising. Retailers…

The paper contributes to the body of knowledge in the area of economic growth and fiancé by reviewing empirical works to assess the link and causality between economic growth and financial development. The paper is significant since economies aim at…

This paper examines the factors that affect Internet and E-commerce adoption among small exporting handicraft firms in Ghana.  Using interviewing, the study presents an in-depth analysis of the cases of two major Ghanaian Handicraft Exporters that have been using the…

This paper is an attempt at providing some reflections on consumer attitude. It examines the concept of consumer attitudes toward marketing efforts of businesses. Furthermore, the paper identifies the trilogy of consumer attitude, including samples of their measurement scales; and…

The purpose of this study was to investigate empirically the role of knowledge and innovation within Central and Eastern Europe’s changing economy. We applied qualitative research methods, and focused only on professional services firms within the region. The connection between…

This study aimed to discuss the importance of the collaborative knowledge and organizational knowledge and their ability to maintain the performance of the library that is based on the experience, knowledge and making strategic decisions. In addition to specifying the…