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Recurso libre

Does quality impact on hotel performance?
Claver Cortés, Enrique - Tarí Guilló, Juan José - Pereira Moliner, Jorge

Formato:	info:eu-repo/semantics/article
Enlaces:	Purpose – The aim of the paper is to study the reasons for the adoption and certification of quality systems and the subsequent impacts on performance. Design/methodology/approach – The methodology selected is a study based on the perceptions of two…
Fecha:	2009-11-10
Recurso:	RUA Docencia

Recurso libre

The impact of strategic behaviours on hotel performance
Claver Cortés, Enrique - Molina Azorín, José Francisco - Pereira Moliner, Jorge

Formato:	info:eu-repo/semantics/article
Enlaces:	Purpose – This study has a twofold purpose: to identify the competitive strategies and advantages of hotels located in the province of Alicante (Spain); and to inform hotel managers about how some key strategic variables (size, type of hotel management,…
Fecha:	2009-11-10
Recurso:	RUA Docencia