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Recurso libre

The importance of internal aspects in quality improvement
Llopis Taverner, Juan - Tarí Guilló, Juan José

Formato:	info:eu-repo/semantics/article
Enlaces:	The adoption of ISO 9000 has been justified in terms of the many benefits it generate, although problems may also arise. Such advantages and disadvantages lead to different reasons for seeking certification. Based on these reasons, this paper analyzed the…
Fecha:	2007-09-12
Recurso:	RUA Docencia

Recurso libre

Quality tools and techniques: are they necessary for quality management?
Tarí Guilló, Juan José - Sabater Sempere, Vicente

Formato:	info:eu-repo/semantics/article
Enlaces:	Total quality management (TQM) has been developed around a number of critical factors. However, TQM is much more than a number of critical factors; it also includes other components, such as tools and techniques for quality improvement. In this paper,…
Fecha:	2009-11-11
Recurso:	RUA Docencia

Recurso libre

Development of a measure to assess quality management in certified firms
Conca Flor, Francisco José - Llopis Taverner, Juan - Tarí Guilló, Juan José

Formato:	info:eu-repo/semantics/article
Enlaces:	The theory of quality management has been studied from different areas: quality leaders' ideas, empirical research and formal evaluation models. This has helped identify a set of critical factors for a successful implementation, as a way to improve customer satisfaction…
Fecha:	2007-09-12
Recurso:	RUA Docencia

Recurso libre

The relationship between quality management practices and their effects on quality outcomes
Tarí Guilló, Juan José - Molina Azorín, José Francisco - Castejón Costa, Juan Luis

Formato:	info:eu-repo/semantics/article
Enlaces:	Recent research into quality management has examined the relationship between quality management and performance. The purpose of this study is to identify the relationships between quality management practices, and to examine the direct and indirect effects of these practices on…
Fecha:	2009-11-11
Recurso:	RUA Docencia