This is an electronic version of an article published in European Journal of Social Work, 12(2), pp.185-199. European Journal of Social Work is available online at: http://www.informaworld.com/smpp/title~db=all~content=t713421612., Within the larger context of the search to improve social work practice in…

Despite the recent growing interest in user-led organisations (ULOs), they remain an under-researched
area of volunteer sector activity, with the majority of the literature emanating from North America. This
article attempts to redress this imbalance by reporting on the innovatory…