The paper details a research project undertaken in a higher education institute (HEI) in the UK. The research adopted a case study approach and gathered data through 15 semi-structured interviews. Four key findings are discussed. Major differences in how responsibility…

The definitive version is available at www3.interscience.wiley.com, In 2007 the University Health Sciences Librarians Group (UHSL) merged with the University Medical Schools Librarians Group (UMSLG) to form the University Health and Medical Librarians Group (UHMLG). This paper traces the course…

AIM: To present an overview of the concepts of marketing and to examine ways in which they can be applied to health libraries.
METHODS: A review was carried out of literature relating to health libraries using LISA, CINAHL, BNI and…

Letter querying whether traditional, restricted opening hours of healthcare services cause men's poor use of health services., N/A

As guest editors for this special issue entitled 'Exploring the meaning of responsibility', the authors use the final paper to extend the critical conversation that has run through this journal about the meaning and practice of responsibility. It draws together…

This paper considers the use of narrative exchanges in the form of letters and conversations as a legitimate research method when collecting “secret data” within organisational settings. It refers to narrative exchanges the authors’ undertook over a three‑month period, regarding…

In an attempt to provide a better understanding of the tension between conformance and performance in the governance context, this study develops a conceptual model for enterprise governance (EG) from the contingency theory perspective. The study argues that the value-based…

Attempts to recognize ‘information’ as an asset have led to an increased awareness of why and how this invisible valuable resource does not appear in the financial statements. This paper aims to develop a model based on three-circled sets of…

This study seeks to investigate the differences in three aspects of job satisfaction – total pay, promotion prospects, and respect received from one's supervisor – between male heterosexual and gay employees in Athens, Greece.

To determine whether a…

Even though the importance of Key Account Management (KAM) in building long term buyer-seller relationships is widely recognized in literature this long term perspective of KAM lacks appropriate empirical examination. The purpose of this study is to propose a conceptualization…