This article aims at identifying and characterizing the different configurations of the relevant factors related to administrative procedures, in order to learn about their behavior, and so about decision-making processes. Delays in administrative circuit concretion, users dissatisfaction and lack of…

Microeconomics is perceived by students as one of the toughest subjects they face at the undergraduate level in order to obtain an Economics or Business degree. This is due to a sometimes rather stringent mathematical content, which is essential to…